When a customer pushes on price, AutoBook gives ground one step at a time down the ladder you set, and never goes past the discount you allow. Anything beyond it goes to a manager, who approves the exact number from their phone.
Customers want to haggle by text at night. Today that means a rep, a personal phone and a number nobody signed off on.
A plain "how much is it" gets the price your website listing shows. Payments and trade ranges are worked out by the system, never by the AI.
When the customer pushes, it moves one price at a time down the discount ladder you set, and never jumps straight to your floor.
The customer gets an honest holding line. A manager gets a question card with the car and the price asked, and types the exact figure.
On text, email and chat the AI never types a dollar figure: your system fills it in.
It answers public facts itself: listed price, MSRP, specs, warranty, current manufacturer programs. Your own business it declines in one friendly line, and those questions never page your staff.
Ring our demo store and be the customer. Ask about a car, then push on the price. Watch how it negotiates and where it stops.