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In Explore: Protect your margin

Protect your margin.

The posted price, real payments. Never past your ceiling.

When a customer pushes on price, AutoBook gives ground one step at a time down the ladder you set, and never goes past the discount you allow. Anything beyond it goes to a manager, who approves the exact number from their phone.

Text · Tuesday 8:15 PM
Customer
What's the best you can do on the white truck?
It's listed at $48,900. I can do $48,400 on that one.
Make it $45,000 and I'll come in tomorrow.
Let me check on that and get back to you.
QUESTION FOR A MANAGERWhite truck · customer asked $45,000Offered so far: $48,400
$47,600Approve
✓
Offer sent: $47,600Recorded on the thread for managers to see

Negotiation moved to text. Your desk can't see it.

Customers want to haggle by text at night. Today that means a rep, a personal phone and a number nobody signed off on.

Every rep quotes it differentlyOne payment from the website, another from a rep's own calculator, and the customer arrives with a screenshot of a number you can't do.
Discounts nobody approvedA rep gives away more than the store allows to keep the deal alive, and the manager finds out at delivery.
No record when it mattersWhen a customer says "the salesman told me" or a complaint comes in, the conversation is on a phone that left with the rep.

How it works.

01

It quotes your listing

A plain "how much is it" gets the price your website listing shows. Payments and trade ranges are worked out by the system, never by the AI.

02

It gives ground one step at a time

When the customer pushes, it moves one price at a time down the discount ladder you set, and never jumps straight to your floor.

03

Past your ceiling, a manager decides

The customer gets an honest holding line. A manager gets a question card with the car and the price asked, and types the exact figure.

What you get.

Never past your ceilingThe store sets the discount ceiling, and the AI never quotes past it. Demos, loaners and cars on hold never get a discount.
Numbers the system works outFinance, lease and cash payments come from the manufacturer's current programs or your own rate card, never a made-up number.
Trade ranges, framed as estimatesA market range from live listings, called an estimate, with the real number set in person.
The exact number, from your phoneA manager approves the figure on the question card, and the AI quotes that price consistently from then on.
Price matches go to a personA request to match or beat another dealer's price always goes to your team, never the AI.
Every offer on the recordManagers see, per car, the lowest price the AI may reach and the offers already made. A price a rep types is theirs to give, and it's recorded too.

On text, email and chat the AI never types a dollar figure: your system fills it in.

What stays inside the store.

It answers public facts itself: listed price, MSRP, specs, warranty, current manufacturer programs. Your own business it declines in one friendly line, and those questions never page your staff.

Invoice and costYour dealer cost is used for pricing but never reaches the AI, the screens or the logs.
Holdback and marginHoldback, margin and factory-to-dealer money are kept from the AI in the first place.
How a price was decidedHow a price was set, how long a car has sat and who was asked never reach the customer.

Questions dealers ask.

Can it go below our price?No. Every price in a reply is checked against the car it names and your limit. If it would go past, the reply becomes a holding line and a manager is pulled in.
Can my reps still give a better price?Yes. A price a staff member types is theirs to give. It's sent and recorded on the thread, and a rep's worksheet discount past your authority waits for a manager.
What if it says something wrong?Three safety nets. It can't go past your price. Anything it doesn't know for sure, it asks your rep. And any rep can put a customer on Approve first, where the AI's replies wait for a person to send them.

Try to get a better price.

Ring our demo store and be the customer. Ask about a car, then push on the price. Watch how it negotiates and where it stops.

CALL OUR DEMO STORE
(437) 476-8483
The same AI that would answer your line.
CALL OUR SALES LINE
(647) 697-6609
Ask anything, and it can ring the demo store for you on the same call.
BOOK A WALKTHROUGH
15 minutes
The inbox, the app, and your store's own numbers, with our team.
AutoBook · auto-book.casupport@auto-book.ca